The Laser Clinic Group has been operating a string of aesthetics clinics for over 10 years. The company operates its clinics in the London region and has its head office in Uxbridge. Its aim is to be a leader in laser hair removal and skin treatments, while keeping up to date with new innovations and procedures.
The Group realises that if its franchisees aren’t successful, then that reflects on the company as a whole. The company is with each franchisee from the beginning. It helps decide on a location and, when found, assists with the interior design. The Laser Clinic Group also helps prospective franchisees with raising money, staff recruitment and training, and pre-opening marketing.
The Group has its own training academy in Uxbridge where franchisees gain a free level 4 laser qualification before opening. On the aesthetics side, the company knows that clients are choosing non-invasive procedures over surgery and are therefore investing in the latest equipment to promote this relatively new trend.
The Laser Clinic Group believes the success of their business lies in the relationship they have with their customers. Their franchisees must be confident, friendly and draw customers back to their clinic. As the company points out, solving a client’s problems is a highly rewarding occupation, it’s also one that will spread by word of mouth. The more successful the treatments are, the more people will be drawn to The Laser Clinic Group.