Wireless Waiting is a call button service which allows guests to notify servers whenever they are in need of a service by pressing a button placed on their table. The device is ideal for restaurant, confidence rooms, and pool areas. Wireless radio signals are sent to receivers worn on the wrists of servers who then attend to the guests in a timely fashion.
As a customer service tool, the Wireless Waiting button has revolutionised the dining experience, providing the customer with a power to request services whenever it is needed.
The business has helped several worldwide resorts and restaurants increase food and beverage revenue, improve labour efficiency, and improve customer satisfaction. The button has been used in the USA, throughout Europe, Central and South America, and world-renowned arenas, including Wembley Stadium, London.
Wireless Waiting’s clients have reported an average increase in sales of between 8% and 12%, and as the majority of fixed costs have already been accounted for, the company estimates approx. 60% of the increase in sales goes straight to the clients’ bottom line.