Businesses will always need help when it comes to debt recovery and credit protection, and since this is what Credit Protection Association specialises in, it’s fair to say that it will be around for a long time to come. In fact, it began back in 1914 in Birmingham, when it began it worked solely in debt collection and has now extended its operations to include credit protection too.
CPA has always been at the forefront of innovation. In 1989, for example, it was thought that the paper application process was too laborious. Therefore, CPA introduced dial-up technology so that users could instruct the company remotely. Around the same time, CPA realised the importance of knowing one’s credit score and understanding credit reports, so it partnered with another company to provide these details to its customers. Then, when the internet really came into its own, CPA was amongst the first in its sector to offer an entirely internet based service; this was in 1999.
Today CPA is still breaking new ground with its innovative ways of working. One of its main distinguishing features is that it is able to settle disputes amicably, even where relationships between suppliers and their customers have become difficult. Tactful and professional, CPA can repair bridges that many other companies may have left to burn.