Nando’s is one of the UK’s most beloved restaurant chains, known for its flame-grilled peri-peri chicken, Afro-Portuguese influences, and casual dining experience. With over 450 outlets across the United Kingdom, many entrepreneurs and aspiring business owners are intrigued by the idea of owning a Nando’s. Given the popularity and consistent success of the brand, it’s natural to wonder whether Nando’s operates as a franchise and whether it’s possible to buy into the brand in the UK. The answer, however, is more complex than it may initially seem.
Nando’s Business Model in the UK
Nando’s does not offer franchise opportunities in the UK. All restaurants within the United Kingdom and Ireland are owned and operated by the company itself. This includes site management, hiring, staff training, menu development, supply chain logistics, and marketing. Nando’s UK follows a centralized, company-owned business model rather than a franchise-based structure.
This decision is deliberate and stems from the company’s desire to maintain a strong brand identity and consistent customer experience across all its locations. By operating restaurants directly, Nando’s can ensure high standards in everything from food preparation and hygiene to customer service and ambiance. These elements are integral to the Nando’s brand and are harder to regulate when outlets are run by independent franchisees.
A Global Perspective on Nando’s Franchising
While franchising is not an option in the UK, Nando’s has taken a different approach in other parts of the world. In certain international markets such as South Africa and Australia, Nando’s does operate using a franchising or joint venture model. These arrangements are usually made with experienced restaurant operators who have the capital, infrastructure, and local knowledge necessary to expand the brand overseas while maintaining quality.
These international franchising opportunities are generally limited and selective. Nando’s looks for partners who align with its brand values and have proven track records in managing hospitality ventures. Even in these regions, the company remains deeply involved in operations to preserve the integrity of the brand.
Why Doesn’t Nando’s Franchise in the UK?
There are several strategic reasons behind Nando’s decision to avoid franchising in its largest market. First and foremost is quality control. The brand has built its reputation on consistency in food quality and customer experience, which can be diluted when managed by third-party operators. By keeping operations in-house, Nando’s is better positioned to manage staff training, maintain its distinctive restaurant interiors, and ensure compliance with its unique cooking methods.
Secondly, owning all its restaurants allows Nando’s to be more agile in decision-making. The company can roll out menu changes, new technologies, and marketing strategies across all sites without the need to negotiate with franchisees. This level of centralized control is a significant advantage in an industry where customer preferences and trends shift rapidly.
Lastly, the financial performance of company-owned restaurants in the UK has been strong, allowing Nando’s to grow without needing external franchise investment. The company’s ability to fund its own expansion means that there is little incentive to introduce a franchise model domestically.
Conclusion
While the idea of owning a Nando’s may be appealing, it is not currently possible to buy a Nando’s franchise in the UK. The company has chosen to maintain a centralized ownership model in its home market to safeguard its brand, ensure consistency, and retain operational control. Though Nando’s does franchise in certain international regions, these opportunities are rare and highly selective. For now, those interested in becoming part of Nando’s journey in the UK may find more viable opportunities through corporate roles or partnerships, rather than ownership. Nando’s success continues to be driven by its strong internal leadership, quality-focused operations, and loyal customer base.