Direct Marketing-Telemarketing
Direct marketing is a brilliantly simple way to increase your business. Whilst stimulating demand for your business from new clients- it's also an excellent way to build upon your success with existing clients. Direct Marketing allows you to target the specific contacts and so is highly cost effective.
The initial step of the Direct Marketing process is to produce a database of potential customers. Once produced this database MUST be checked to ensure that none of the entries are listed with the Telephone Preference System as this would indicate that they do not wish to be contacted via the telephone.
Telemarketing is a simple but key element of the Direct Marketing Process.
Step 1-Validation
Once you have created your Database of prospective customers the key contact can be identified using "Validation." The process involves contacting the relevant companies and asking for the contact name for the relevant person. E.g. If you were a Merchandise company you would identify the person responsible for Corporate Branding and Merchandise Marketing. This then allows you to direct your information to the correct person within the organisation, the decision maker, and reduce any wasted time/effort. It also ensures that the mail will not be filtered as junk as it may be if there were a generic title on the envelope.
Step 2-Telephone follow up.
Following a mail out of your promotional information or introductory letter, the prospective clients will be contacted using the telephone. This is where it is important that the information has been "validated" (see step one) to cut out any wasted time. The person contacting them will then attempt to either:
Book an appointment for a representative of your company to allow them to sell their product.
Sell your product via the telephone and agree a sign up/order.
The benefit of gaining an appointment is that is a foot in the door and gives the prospective client time to consider their options prior to the appointment. It also highlights genuine interest and reduces time wasted visiting people who are not interested.
The benefit of gaining orders is that there is no time required after the call. The only problem with this route is that you are relying on some one with less information than your selves to sell the product and they may not be able to handle all of the objections/questions raised. Therefore, it is vital to supply as much information as possible.
After the initial follow up all you then have to do is attend appointments to sell your business or give excellent service which has been sold for you and watch your business grow!
Direct Marketing is an excellent way to grow the business for your franchise networks. This is because it allows you the franchisor to adopt a uniformed approach to marketing across your Franchise Network, whilst still allowing the franchisee the autonomy to decide who to contact when.
If you use KMG to handle your Telemarketing as part of a Direct Marketing Campaign, we allow you the Freedom of choice giving you options of how you are charged for the work and tailoring our service to meet your specific requirements.
We only employ professionally trained sales individuals from major blue chip backgrounds so you can be assured that you company image will be promoted and your sales will grow!
We also do not make you sign a contract for any duration of time so if you have tried Direct Marketing before you can give it a try to see if it works. We also guarantee that we will be cheaper than our competitors and due to the skills of our team will deliver exceptional results.
For more information Contact Us .
